Please see below a breakdown of our Shipping Policy. Please note these Shipping times may vary during Sales and Promotional periods.
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All delivery estimates are based on orders before 4pm U.K time.
Orders Under £50
Standard - 2-4 Working Days - £3.99
Premium - 1-2 Working Days - £5.99
Orders Over £50
Standard - 2-4 Working Days - FREE
Premium - 1-2 Working Days - £2.99
Orders Over £100
Premium Shipping - FREE
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Europe: 3-5 Days
United States: 5-10 Days
Asia: 5-10 Days
Australasia: 7-21 Days
Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country.
For any other territories that you would like specific delivery information please contact us.
Shipping may take an extra 2-4 days during sale and promotion periods due to a higher number of orders.
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Ireland
All orders to Ireland Ship Duties Paid
Orders Under £100
Standard - 5-12 Working Days - £6.99
Orders Over £100
Free Shipping - 5-12 Working Days
Orders Under £100
Standard - 7-20 Working Days - £6.99
Orders Over £100
Free Shipping - 7-20 Working Days
Australia & New Zealand
Orders Under £200
Standard - 10-20 Working Days - £9.99
Orders Over £200
Free Shipping - 10-20 Working Days
Europe
All orders to EU Member States Ship Duties Paid (DDP). Countries not in the EU Member States will be subject to the buyer paying for any applicable duties and import tax (DAP).
Orders Under £200 Standard - 5-15 Working Days - £6.99
Orders Over £200: Free Shipping - 5-15 Working Days
Rest of the World
Orders Under £200
Standard - 10-20 Working Days - £9.99
Orders Over £200
Free Shipping - 10-20 Working Days
Please note that international shipping times will range depending on the country. We expect these time frames cannot guarantee these delivery times as it depends on the courier service in your resident country.
For any other territories that you would like specific delivery information please contact us.
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Shipping to Northern Ireland, Jersey and Guernsey is currently £9.99. The cost of shipping to these locations from our courier partners is quite high, Puresport covers a large portion of the cost already, but we are working on improving this.
We do however offer free shipping on all subscription orders.
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We want you to be completely happy with your purchase and returning your item for a refund couldn't be simpler.
We now offer a money back guarantee (excluding shipping costs) provided you have;
- Purchased the product directly from our site (puresport.co)
- You have followed the usage instructions everyday for 30 days
- You have not felt one of the intended benefits as outlined below
- You return any of the unused product and the jar and packaging to us
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We ship to all countries except for Afghanistan, Andorra, Bahrain, Canada, Ecuador, Finland, Iceland, India, Iran, Iraq, Malaysia, North Korea, South Korea, Norway, Pakistan, Russia, South Africa, Sweden and United Arab Emirates.
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After your order is dispatched you will be sent tracking information. You can also check your order status using our chat on site.
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We are happy to accept returns if you’ve changed your mind within 21 days of your order arriving. Apparel must be unused and in its original packaging with labels attached. Supplements must be unopened. Unfortunately we can’t accept returns once opened and the tamper seal is broken, unless the item is faulty. If you have concerns around a product fault, either supplements or apparel, please contact our customer experience team at contact@puresport.co Please note we do not cover the cost of a return unless due to fault. Please allow up to 48 hours for processing once your return has been received back at our warehouse. Currently our returns platform does not support international returns or exchanges. Should you wish to do so internationally, please contact our customer experience team at contact@puresport.co
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To make a return, please follow this link https://returnsportal.shop/puresport. If you have any issues, please contact customer support.
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Please note that during Apparel Sales due to the volume of orders shipping times will be as per the below:
Premium Delivery - 2 to 3 Working Days
Standard Delivery - 3 -6 Working Days
Puresport will not refund shipping charges during this time and we will be working as quickly as possible to get all order out.
Thank you for your understanding.